ACECO Revenue Risk Check

See where gaps in your agreements, documentation, payment practices, and recovery process may be putting earned revenue at risk.

14 questions • About 3 minutes • Choose the answer that best reflects your current process.

Before work begins, how consistently can you prove the client accepted your written terms?

How clearly do your written terms define exactly what the client will receive?

How consistently do your contract, proposal, and invoices show the same price and payment terms?

When a client is a business, how clearly do you identify the legal entity responsible for payment?

If a client disputes your work, how easily can you produce the complete record of what was requested, approved, and delivered?

Before work begins, how completely do you capture and verify your client’s identifying and location information?

When a payment becomes late, how consistently do you follow a documented collection process?

How clearly do your terms state the financial and service consequences of a late or missed payment?

How clearly do your terms establish where and how a dispute will be resolved or enforced?

How clearly can you prove the client authorized each payment or recurring charge?

How much work or value do you typically deliver before receiving payment?

If a client files a chargeback, how prepared are you to submit a complete response before the deadline?

How clearly do your written terms explain cancellations, refunds, and payment for work already performed?

When the scope, price, or timeline changes, how consistently do you document the change and obtain the client’s approval before continuing?

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